Privacy Policy
Effective Date: January 1, 2025
Appliance Shack ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://applianceshack.com (the "Website"), or engage with us. Please read this policy carefully. By using our Website, you consent to the practices described herein.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This includes:
1.1 Personal Information
- Name
- Email address
- Billing and shipping addresses
- Payment information (processed securely by third-party payment processors)
- Order details
1.2 Non-Personal Information
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed on our Website
- Time spent on pages and other analytics data
2. How We Collect Information
2.1 Direct Collection We collect personal information directly when you:
- Create an account on our Website
- Place an order
- Sign up for newsletters or promotions
- Contact us via email at webstore@applianceshack.com
2.2 Automatic Collection We automatically collect certain information through cookies, tracking technologies, and analytics tools. For more information, please refer to our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about orders, promotions, and updates
- Improve the functionality and user experience of our Website
- Comply with legal obligations
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers (e.g., payment processors, shipping partners, analytics services) who assist us in providing our services
- Legal authorities, if required by law or necessary to protect our rights
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
Residents of Ontario and other Canadian provinces have the following rights regarding their personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw your consent for us to process your data, where applicable.
To exercise your rights, please contact us at webstore@applianceshack.com.
7. Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Appliance Shack
35011-420 Essa Rd
Barrie, Ontario L4N 5Z2
Email: webstore@applianceshack.com
Thank you for trusting Appliance Shack with your information. We are committed to protecting your privacy.